When you deposit funds with a bank card for the first time, the system may request card verification. This is a one-time check per card — after that, all further deposits with it will be instant.
The card must:
- Be issued in your name.
- Be a physical card (virtual cards are not supported for card verification).
- Be available to you during the verification process.
You can upload the requested verification images and track the status on the card page in your dashboard's left-hand menu.
If you can't complete the verification, cancel the pending deposit from the transaction details page — the card won't be charged. If your bank has already placed a hold on the funds, it's usually released within 2–3 business days, depending on your bank.
If you have encountered any difficulties with verifying your card, please create a ticket describing your inquiry in detail.